Keepnet, an Extended Human Risk Management platform, has launched the Keepnet SMS/Call Reporter, a free app designed to address the growing threat of mobile phishing attempts. This app empowers users to report suspicious SMS or phone calls with a simple tap, ensuring that security teams can quickly respond to potential threats. The app's primary goal is to bridge the gap between the increasing sophistication of mobile phishing campaigns and the maturity of reporting workflows in most organizations.
The app's development is a response to the alarming statistics from the 2026 Verizon Data Breach Investigations Report, which highlights the shift in phishing tactics. Attackers are now leveraging mobile devices, with a 40% increase in click rates compared to email simulations. This shift is further emphasized by the 2025 Verizon MSI report, indicating that 80% of organizations have experienced mobile phishing attempts, and most of these incidents never reach security teams.
Keepnet's solution is a user-initiated, privacy-first approach. The app receives only explicit reports from users, ensuring no SMS inbox monitoring or passive collection. This design choice is crucial in maintaining user trust and privacy. The app's one-tap reporting feature simplifies the process, allowing users to quickly flag suspicious activities without the need for complex workflows.
For organizations, the Keepnet SMS/Call Reporter offers a comprehensive solution. It provides visibility into SMS, voice, WhatsApp, and personal-email phishing attempts, centralizing these reports in the same incident pipeline as email phishing. This enables security teams to respond swiftly and effectively, reducing the time to awareness on the highest-engagement channels.
The app's integration with Keepnet Incident Responder allows security teams to review, enrich, and escalate reported incidents, ensuring a seamless workflow. Keepnet's platform has been purpose-built to handle voice and SMS phishing simulations, with a focus on real-time analysis and triage. The company's commitment to security is evident through its ISO 27001 and SOC 2 Type 2 certifications.
In my opinion, Keepnet's SMS/Call Reporter is a significant step forward in addressing the evolving landscape of cyber threats. By empowering users and security teams with a user-friendly, efficient reporting system, Keepnet is helping organizations stay one step ahead of attackers. This app is a testament to the company's innovative approach to cybersecurity, offering a practical solution to a growing problem.
As security teams continue to adapt to the changing tactics of attackers, Keepnet's solution provides a much-needed bridge between the user and the security infrastructure. It highlights the importance of closing the visibility gap and extending reporting capabilities beyond traditional email, ensuring that organizations can effectively combat the latest phishing threats.